The Customer Experience Company (CEC) has been acknowledged as a Representative Vendor in Gartner’s Market Guide for Digital Business Consulting Services for our customer-led approach centered on helping clients find the right balance between digital and human interactions. Gartner provides a list of Representative Vendors in the Digital Business Consulting Services space worldwide to help organisations identify and engage in a partner that best suits their requirements. We believe our capabilities in Digital Strategy, Digital Product and Service Enablement, and Digital Customer Experience in the Asia Pacific Region complement how we seamlessly integrate human, design and technology in everything we do, across all channels.

“It’s a great honour”, says Raj, Managing Director of CEC, “to be recognised for our customer-led, customer centric approach to digital design, especially given this month celebrates our 15th year anniversary. To us, Gartner’s inclusion in the Market Guide for Digital Business Consulting Services is connected to confirmation of what we hear from our customers and our clients every day.”

The Gartner Market Guide for Digital Business Consulting Services (DBCS) is available to read at gartner.com

Source: Gartner, Market Guide for Digital Business Consulting Services, 22 August 2018

*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.